Terms & Conditions

Refunds & Exchanges

We hope you will be delighted with your Big Cheese Making Kit. If you’re not we would like to hear about it. You can contact us on info@bigcheesemakingkit.com

Refunds will be given where goods were faulty or arrived in a less than perfect condition. We will also refund return delivery costs where this is the case.

Refunds will not be offered if you were simply not happy with the results of your cheese making (which we very much hope you are!). The recipes are tried and tested and should result in delicious cheese. Some find it more tricky than other so it may take you a couple of tries to get to grips with the process. We are here to help where that is the case.